Intruder Alarms

The Police in England, Wales and Northern Ireland will only respond to remotely monitored security systems that meet the requirements of the Policy. This policy includes Type A - Remote Signaling Systems terminating at recognised Alarm Receiving Centres (ARCs) and Remote Video Response Centres (RVRCs).
The installation and services provided by the installing company and an Alarm Receiving Centre (ARC) shall be certified by a United Kingdom Accreditation Service (UKAS) accredited certification body such as NSI to BS5979.

The Policy states that the Police will respond to a security system activation either as a result of a confirmed activation through a remotely monitored security system, or where a person at the scene reports an offence in progress and requests police attendance. There are two levels of police response as determined by the NPCC Policy:

• Level One - immediate response (subject to priorities).

• Level Two - response withdrawn.

• Level Three occurs as a result of three false calls to the police for intruder alarms or three from personal attack alarms in a twelve-month rolling period.

Reinstatement can be achieved following identification of the cause of the false alarms and appropriate remedial action having been taken. Level Two - Delayed Response is no longer applied.
To receive police response for a remotely monitored alarm system, any systems installed after June 2012 must conform to PD6662: 2010 and BS 8243:2010.

Our in house guard response and keyholding team enable us to respond efficiently to any type of alarm activation swiftly and professionally, minimising any loss or damage to property or personal vulnerability.

SSS offer three types of monitoring:

Digi Air wireless alarm monitoring uses the GSM network with a world roaming sim to transfer signals to the monitoring centre. This eliminates lines being cut and the need for a telephone line with associated costs. The use of a world roaming sim increases reliability and reduces false alarms.

Dual Communication uses upgraded GPRS signals via a world roaming sim to transfer signals to the monitoring centre, along with a standard telephone line back up to transmit to the monitoring centre in case of need.

Redcare GSM uses a telephone line as its primary path and is backed up by GPRS signalling.

Monitoring is provided via the ARC (Alarm Receiving Centre) accredited to BS5979, the ARC receives the signals which can then be monitored and dealt with according to the clients instructions.

All systems are fitted with a comprehensive service and maintenance package which includes checking battery backup, controls, monitoring equipment and that all devices function correctly. Servicing ensures that the system is fully operational in the event of an intrusion or attack. All maintained systems have a 24/7 call out facility via our experienced engineers should the need arise.

Audible systems are serviced annually, policed systems bi-annually and fire alarm systems bi-annually/quarterly depending on legal/insurance requirements.

Our systems can be used within a multitude of premises including, but not only:

• Industrial
• Local Authorities
• Office Complexes
• Retail Outlets
• Small Businesses
• Residential Homes
• Multiple Occupancy Buildings
• Schools
• Private Homes